A well-maintained rental property is essential if you want to stay compliant with rental regulations, and if you want your tenants to be happy.

Have you booked your boiler service yet?

With temperatures forecast as low as -6C this winter, boiler maintenance must be a priority for every landlord.

Ideally, you will have had your boiler serviced towards the end of the summer months. As the colder weather creeps in during the latter half of the year, it can be more difficult to get an appointment. That means you may have to wait several days before an engineer can attend your property, and no one wants to be without hot water and heating when it’s cold outside.

Who’s responsible for boiler service – landlords or tenants?

Legally, landlords are responsible for any repairs to heating, hot water, gas appliances, pipes, ventilation, wiring, and sanitary fittings of the rental property. This includes boiler repairs and servicing.

Landlords also have a legal obligation to have an annual gas safety check of all gas appliances, conducted by a registered engineer, in addition to a service regime as required by the manufacturer.

The only exception to the landlord’s responsibility for boilers is when damage has been caused specifically by the tenant, through mistreatment of the equipment.

Tenants generally assume responsibility for daily maintenance of the rental property, such as running the heating when necessary, and for reporting any problems that arise.

Tenants’ rights

Tenants do have the right to ask for repairs to certain assets in your property, and this includes your boiler if it’s not working.

Section 11 of the Landlord and Tenant Act (1985) states that any necessary repairs should be carried out in a ‘reasonable time’. However if an emergency repair is required, for example there is no heating or hot water at the property, it should be fixed in 24 hours.

Remember to speak to your tenant about arranging access to the property for anyone who will be attending.

Who should do the repairs?

Never try and sort a boiler problem yourself – it’s dangerous and you might void the boiler’s warranty. Contact a registered engineer to carry out the work. Make sure you keep copies of any checks that are carried out. You must supply them to tenants at the beginning of each tenancy and copies of gas safety check records must be kept for at least two years.

We can help!

We know that managing even a single property can be difficult.

Let your property with Lifestyle Sales & Lettings. We aim to let your house, flat or apartment quickly, and at the highest possible price, while guiding you through the process as smoothly as possible.

We’ll liaise with your tenants and act quickly to resolve any issues, leaving you to enjoy being a landlord.

We can also arrange boiler servicing.

Contact us today to arrange a free valuation of your property’s rental value.